Downloading troubleshoot

If you see the File Download box when you start downloading, select Run or Open. The troubleshooter provides steps for you to follow. If a program isn't listed in the uninstall options, you'll be asked for that program's product code. To access the code, you'll need a tool for reading MSI files—which is typically available to IT professionals.

You'll find the product code in the property table of the MSI file. If you're trying to remove malware, you can use Windows Security or another antivirus tool , or you can use the Windows Malicious Software Removal tool. Make older programs compatible with this version of Windows. Get help with Windows 10 upgrade and installation errors.

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Yes No. Thank you! Any more feedback? Sometimes, all you need to do is stop and start the transfer to get things moving. This is especially true on older game consoles like the PlayStation 4, where the trick can be used to speed up downloads that have stalled. Some browsers have built-in download managers that allow you to hit pause and then resume. This is especially true for smaller, niche browsers that fall outside of the big four Chrome, Firefox, Edge, Safari. Most browsers will notify you in the address bar that a pop-up window has been blocked although some do it quietly in the background.

In the case of most browsers, clicking on the notification will give you an option to allow the pop-up temporarily and create a rule that will prevent it from happening in the future. The same is true for JavaScript, which many websites now rely on to function This also requires manually disabling in the first place.

On Windows, you should use an antivirus tool to scan for malware. These tools may sometimes block downloads—often because the download is malicious. Antivirus programs generally pop up a notification when they do this, but they may not always do so.

Are you sure that the download is safe, but your antivirus is blocking it anyway? Consider temporarily disabling your antivirus. In the case of the PS4, the system restricts download bandwidth when a game is running. The nuclear option is to cancel your download and try again from the start. Most modern browsers will retain any progress you have made.

If the browser detects that the data associated with the download is corrupted, you will likely lose your progress. If you often download large files or you have a slow internet connection that makes downloads a chore , then you might want to use a browser like Chrome or Firefox, since they support features like pausing and resuming downloads. Alternatively, large downloads are often faster and easier to manage when you use BitTorrent instead.

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